Terms of Service

Agreement to these terms

These Terms of Service apply when you access or use the OutcomesLab website. By using the site, you agree to these terms. If you do not agree, please do not use the site.

About OutcomesLab

OutcomesLab publishes ideas, articles and resources about strategy, organisations, leadership and strategic coherence. References to “OutcomesLab”, “we”, “us” or “our” in these terms refer to the operator of this website.

General information only

Content on OutcomesLab is provided for general information, education and discussion. It is not legal, financial, investment, employment, medical or other professional advice. You should obtain advice appropriate to your circumstances before acting on information found on the site.

Using the website

You may browse, link to and use the site for lawful personal or internal business purposes. You must not interfere with the site, attempt unauthorised access, introduce malicious code, scrape content at scale, misrepresent its source, or use it in a way that infringes another person’s rights.

Intellectual property

Unless stated otherwise, the design, branding, frameworks, written content and other materials on OutcomesLab are owned by or licensed to OutcomesLab and are protected by intellectual property laws.

You may quote brief extracts with clear attribution and a link to the original page. Reproduction, adaptation, republication, commercial distribution or use of substantial content requires prior written permission.

User submissions

If you submit information through a form, newsletter sign-up or other interactive feature, you confirm that the information is accurate, lawful and does not infringe another person’s rights. You remain responsible for material you provide.

Third-party links

The site may link to external websites, books, services and other resources. These links are provided for context and convenience. We do not control or endorse third-party content and are not responsible for its availability, accuracy, security or practices.

Availability and changes

We may update, suspend or withdraw any part of the site without notice. We do not guarantee that the site will always be available, uninterrupted, secure or free from errors, although we aim to maintain a reliable experience.

Liability

To the fullest extent permitted by law, OutcomesLab excludes liability for loss arising from reliance on the site or from its use or unavailability. Nothing in these terms excludes rights, guarantees or liability that cannot lawfully be excluded.

Privacy

Our collection and handling of personal information is described in our Privacy Statement. By using the site, you acknowledge that statement.

Changes to these terms

We may revise these terms as the site or our practices change. Updated terms will be posted here with a revised date. Continued use of the site after a change means the revised terms apply.

Governing law

These terms are governed by the laws of New South Wales, Australia. Subject to any rights that cannot be excluded, disputes relating to these terms or the site are subject to the courts of New South Wales.